Diversity and Inclusion Hub: Disability


A disability is any condition of the body or mind (impairment) that makes it more difficult for the person with the condition to do certain activities (activity limitation) and interact with the world around them (participation restrictions).

Disability discrimination is when you are treated less well or put at a disadvantage for a reason that relates to your disability in one of the situations covered by the Equality Act.

All resources below have been recommended by AEO, AEV, and ESSA members. If you would like to submit a resource for consideration on Disability, including articles, videos, books, and/or films, please send it to us by clicking the button below.

Submit a resource here

Disability inclusion at work: What it is and why it matters


Disability inclusion at work is about more than hiring people with disabilities. An inclusive workplace values all employees for their strengths. It offers employees with disabilities — whether visible or invisible — an equal opportunity to succeed, to learn, to be compensated fairly, and to advance. True inclusion is about embracing difference.


Boost Disability Inclusion In Your Workplace

Diversity & Ability

It’s no secret: a diverse workforce, inclusive of disabled and neurodiverse employees, increases innovation, productivity and profitability. Companies that understand and embrace diversity often have lower staff turnover, lower absenteeism and happier staff.


The Social Model of Disability

Inclusion London

The Social Model of Disability holds that people with impairments are ‘disabled’ by the barriers operating in society that exclude and discriminate against them.


Wheelchair Love, A Guide for New Wheelchair Users

Tourettes Hero

This A-Z guide documents everything you need  to know about being a new wheelchair user, featuring everything from airports to clothing.

Read more here

Dave Gets In The Way

Tourettes Hero

This blog post from Tourettes Hero outlines the difficulties people with tourettes go through whilst trying to communicate during tic attacks.

Read more here

The Importance of Creating an Accessible Candidate Journey


Providing candidate support online to enhance their user experience from discovery and attraction right through to application and onboarding, is vital to obtain the very best skill sets for your business regardless of people disabilities and impartments. 


Disability vs the Workplace

Lesa Bradshaw, TEDx Talks

This talk speaks about inclusivity of people with a disability in the workplace. Lesa talks about why we are struggling in this area, and what we need to do in order to open doors to the avenue of professionalism for People with a Disability.


Connect with Difference: Dealing with Disability at Work

Life at HSBC

Denise, Gary, Lucy and Susan share their inspirational stories of facing workplace challenges head-on despite living with various disabilities. The colleagues open up about how supportive co-workers have helped them overcome their fears and realise their full potential – both personally and professionally.


Workplace adjustments for disabled people

Equality and Human Rights Commission

This short video outlines the various way workplaces have adapted to be suitable for people with disabilities.


Diversity and Inclusion in the World of Disability

Diversity Ally, The Podcast

This episode investigates how the interview, hiring and onboarding process could and should be enhanced to include inclusive practices. They also discuss why applicants should not have to disclose if they have a disability before or during the interview process. And the simple adjustments, businesses and organisations can implement to enhance processes so that they are a fit for all. 

Listen here

Type Casting: Why we need to stop categorising humans if we want a diverse work force

Diversity Ally, The Podcast

This episode features special guest, Esi Hardy – Founder, Owner and Managing Director of Celebrating Disability.

They draw parallels between Esi’s previous career as an actor and the roles she was often “typecast” into, and how as professionals seeking employment or working in the corporate environment, they are often being typecast or offered roles based on an "identity" they have been given, not taking into account, that human beings can occupy more than one identity.

Listen here

Business disability debates with Diane Lightfoot and Amanda Kirby

Business Disability Forum

Diane Lightfoot speaks to Professor Amanda Kirby CEO of Do-IT Solutions about neurodiversity in the workplace. Diane and Amanda also discuss what the world could look like post-COVID-19 and the opportunity to reinvent the workplace.



  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval