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Event Manager - Exhibition

Coventry Building Society Arena

 

Roles and Responsibilities:

OVERVIEW

  • To work within the Event Management Team achieving successful delivery of Exhibition and Large Scale Conferences at the Coventry Building Society Arena. 
  • To enhance the standard of events and increase the incremental sales spend of the event. 
  • Proactively working with organisers to achieve a successful event for both the organisers and the venue.
  • To operate and maintain the venue booking system (iVvy), produce detailed Event Function sheets ensuring the highest standards of accuracy within a set time scale for customers, staff and management information
  • Collecting all event feedback from clients post event to achieve successful rebook of future events
  • Liaise with clients to create detailed Function Sheets and Event Orders for both Clients and Venue Operational Teams 
  • Providing information to Exhibition Organisers for client Exhibition Manuals
  • Liaise with onsite and offsite contractors arranging additional services for clients and drive incremental revenue
  • Accurately process all documentation and correspondence in a timely manner
  • Attend pre-event client and contractor meetings to obtain final event details for venue operational teams
  • Ensure all event documentation is signed off by both client and contractors and submitted to venue teams within agreed venue timeliness
  • Working with Health and Safety Manager to ensure that all H&S Documentation is completed and submitted within set timelines
  • Liaise regularly with operational departments to ensure clients expectations and requirements are met
  • Ensure details P&Ls are produced for each event achieving set profit percentages
  • Representing the department in professional manner to clients, suppliers and internal colleagues
  • Gathering post event feedback from events and circulating to relevant departments
  • Attend weekly operational function sheet meetings, event planning meetings and monthly exhibition internal meeting
  • Management of client accounts to increase business growth and re-booking of events
  • Account Management of rebooking existing Exhibitions
  • Any other duties deemed reasonable for the role.
  • Demonstrate a proffessiona approach which generates credibility and confidence in others.
  • Possess a customer service ethic with a strong client and customer focus.
  • Be confident and assertive with a self-motivated approach and flexible attitude.
  • The ability to work with little supervision and manage time and priorities accordingly.
  • Possess a personal committment to continuous self-development.
  • The flexibility to work outside normal office hours and cover event days where required which will include weekends and public holidays.
  • Previous Event Management experience within an Exhibition Environment.

 

Closing Date

31-Jul-2024

Salary / Salary Range

£24-25k per annum

Location

CBS Arena - Coventry

Contact Name

Mandy Orton

Contact Email

mandy.orton@cbsarena.co.uk
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