Employee Consultation


Employee Consultation

02 May 2019

It is a misconception that simply appointing a health and safety manager to handle and coordinate H&S issues and conduct H&S meetings is sufficient to cover employers’ legal duty to consult with its employees.  Health and safety policies tend to cover extensively the need to report information up the chain but fall short of including a genuine mechanism for employee consultation beyond the management approach of ‘my door is always open’ (not that most managers have a door or even a regular desk in the age of flexible work spaces and hot-desking).  The events industry is undergoing exposure to rapid changes ranging from corporate mergers and acquisitions, expansion into new countries and markets, the need to cope with new technology and the risks that come with it, an ever changing security threat and changes in the law which ramp up corporate and individual exposure to legal sanction.  In this environment event companies need to have handle on the impact this has on operations generally and employees as individuals.  Well-being now features regularly at event health and safety forums as an issue that needs addressing.

Aside from the obvious benefits of consulting with staff it is a legal requirement not simply a ‘nice to have’.  Two sets of regulations govern this: the Safety Representatives and Safety Committees Regulations 1997 (SRSCR) and the Health and Safety (Consultations with Employees) Regulations 1996 (HSCER).  The SRSCR only applies to workforces where there is a recognised union which is not relevant to most event businesses.  Under the HSCER, which applies to all non-unionised workforces an employer can choose to consult with employees directly or through workforce elected representatives.  The HSE provides guidance Consulting with employees on health and safety: a brief guide to the law IND 232 which can be downloaded from the HSE website at

Event staff often spend long periods away from the office on site as is the nature of the business and during those times there is usually little time to do anything other than focus on the event in hand.  This means that quality time needs to be set aside for consultation to take place.  Many prosecutions feature a failure to carry out a ‘suitable and sufficient’ risk assessment and an element of risk assessment is consulting with employees.

The upshot is that organisations need to take an holistic approach and ensure that event staff are given the means and the time both to contribute to health and safety processes and to voice any concerns or issues that they have.



  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval