AEV launches updated eGuide for 2020


AEV launches updated eGuide for 2020

01 Sep 2020 by: AEV Team

We have, today, published the latest version of its eGuide with major revisions to the catering section and updates to the disability section, all downloadable from our website.

The eGuide is essential reading for venues, organisers, exhibitors and supplier companies.  The objective of the eGuide is to provide clear and straightforward guidance for achieving common standards of health, safety and operational planning, management and on-site conduct across UK event venues.

“I’m delighted that we’ve managed to complete a thorough review of the eGuide for the 2020 release, despite the challenges our industry is facing this year. Thank you very much to the AEV and the Working Groups for helping to review 18 sections, including useful updates in the ‘Disability’ section on making events more inclusive and a complete revamp of the ‘Catering’ section, which is now simplified and more user-friendly,” said Siân Richards, head of sustainability at Olympia London and chair of the eGuide Working Group.

Recognised as the industry’s best practice document, the eGuide is continually reviewed by working industry professionals who represent the best advice currently available, and who themselves have to work within the guidelines in their own professional capacities.

Amy Chong, head of food and beverage at ExCeL London, and chair of the Catering Working Group commented, “I am absolutely delighted to finally be able to publish the new and improved version of the catering section. Special and sincere thanks to the AEV and AEO members in the catering working group, sub-group and eGuide committee for their invaluable time and contribution; this is a real testament to what can be achieved through great collaboration. I look forward to continuously reviewing, improving and implementing new ways of working with everyone through these challenging yet exciting and hopeful times. “

Last month a Covid-19 appendix was released that sits alongside the eGuide, which has been produced to expand upon the All Secure Standards document published within the Visitor Economy Tourism Guidance and is specifically for events taking place in exhibition and conference centres. This guidance is aimed to assist venues, organisers and contractors to plan and prepare for events in the near future in response to COVID-19 and should be read in conjunction with the All Secure Standard document.

Any questions regarding specific content or any suggestions please contact the eGuide team via



  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval