Meeting Summary : Catering Working Group 30.10.19


Meeting Summary : Catering Working Group 30.10.19

05 Nov 2019 by: Alden Arnold

15 catering professionals from across 12 AEV UK and International venues enjoyed a warm welcome to ACC Liverpool for the final Catering Working Group meeting of 2019.  Tom Lechthaler (Venue Director) welcomed attendees from as far and wide as Dublin, Glasgow and Farnborough.

ACC Wayfinding

The group congregated in the sunny corner of the Lounge, overlooking the river Mersey, where they were greeted by Natalie from Centreplate UK/Sodexo who in turn was thanked for the wonderous buffet that awaited.

ACC buffet

During the next four hours the group enjoyed a diverse agenda including presentation from Natalie who gave insight into the catering challenges/reward across the ACC Liverpool campus and from Caroline Stevenson, founder of Foodinate who helped the venues explore how they can help tackle food poverty in deprived local communities.


The group explored the sterling efforts of the catering sub group who have streamlined the entire catering section of the eGuide. This was met with appreciation and will now be reviewed for final approval in January 2020 at the eGuide committee meeting.

Working catering ACC

Additional topics discussed was venue sustainability and the support of the catering element of the sustainability pledges created by the Cross Association Sustainability Working Group.

The meeting closed by exploring the agenda for 2020 and an insightful tour from Colm Graham of what seemed every nook and cranny of the venue! Great for the step count!

WG Catering group

For those staying the night the group were thrilled to have a tour (and courtesy of) the Liverpool Gin Distillery. A meal at Bacaro opposite was a great way to catch up as friends. A visit to the Cavern Club followed for those staying over night in the great city of Liverpool.

Gin Distillery

Thank you to all those who attended, the team at ACC Liverpool and the Liverpool Gin Distillery.

Read all the summaries from 2019 by clicking here!



  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval