Report: Event Industry HR Working Group, September 13, 2017


Report: Event Industry HR Working Group, September 13, 2017

17 Oct 2017

The second meeting of the new Event Industry HR Working Group took place at Diversified Communications, Brighton on September 13 2017, with Trevor Foley of tfconnect in the chair.
Foley welcomed all attendees to the meeting, and expressed thanks on behalf of the group to Diversified for hosting the event. Following round table introductions for the benefit of new members and the reading of the apologies, the group approved the notes from the last meeting in March and heard updates from Foley and Kim Dance of the AEV on the actions that sprang from it.

With the formalities and preliminaries concluded, Foley introduced the first guest presentation from Justine Kane, course director at Event Academy. Kane told the group about event courses at the Event Academy, and how the group can get engaged with their work, and explained how Event Academy delivers student-centred learning across a varied programme of all-round skills for the events industry. Kane also noted that Event Academy courses are accredited by the Chartered Institute of Marketing (CIM) and the Institute of Hospitality, as well as being CPD certified.

Foley thanked Kane for her informative and thought provoking presentation, and then led the group through the day’s discussion topics, starting with an update on the AEO Talent Programme. The lively group discussion also covered apprenticeships, guidelines for employing temporary and agency staff, competency frameworks and event team staffing numbers.

After the group discussion, Foley then started a round of Chairman’s Q&A, prompting queries and requests from the group for, amongst other things, more information about GDPR, equal pay regulations, employee engagement and post-brexit visa arrangements. After returning to the topic of GDPR for a brief discussion,Foley then introduced the second guest speaker of the day.

David Preston, CEO of Realise, an events and live communications training agency, was then invited to present to the group. Preston introduced himself and his company to the group, before going on to explain the events assistant apprenticeship, and how group members might use the apprenticeship levy.

Foley thanked Preston for his illuminating and informative presentation on the topic, and noted that a copy of the event assistant standard and the presentation would be circulated to group members after the meeting.

With the principle agenda items having been dealt with, Foley sought the groups agreement for proposed meeting dates in 2018, including bringing forward the first meeting from April to February. The group agreed to meet on Wednesday February 21, 2018 at the QEII Centre, London, and Wednesday October 3, 2018 at the International Centre, Telford.

The meeting concluded with a short discussion about HR structures within member businesses, before Foley thanked all attendees and guests and formally closed the meeting.



  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval