Venue Health & Safety Manager

We are looking for a Venue Health & Safety Manager, you will be responsible for managing the overarching health and safety requirements for the QEII Centre, a 27,000-square-meter venue spanning 10 floors, including 3 basement levels. You will provide continuous health and safety oversight for event CDM; set up and breakdown; reviewing H&S documentation; liaising with clients and supporting the smooth operation of 400 annual events. You will also lead on contractor audits; H & S training; leading on fire safety; security operations oversight; and providing expert input on all aspect of health and safety. Job Purpose • Manage the overarching health and safety requirements for the QEII Centre, a 27,000-square-meter venue spanning 10 floors, including 3 basement levels. • Support the smooth operation of 400 annual events, including Conferences, Exhibitions, Government, Graduations, and 25% CDM-compliant events requiring spot checks on RAMS and build processes. • Liaise with clients and ensure QEII website is kept up to date re key documents and support mechanisms • Provide continuous health and safety oversight for maintenance, security, cleaning and catering contractors and from a building perspective 18 passenger/goods lifts, 6 plant rooms, 3 cooling towers, 3 ammonia chillers, and 3 boilers. • Work within budget constraints and oversee health and safety-related purchasing. • Uphold the Centre’s values and operating principles in all tasks. Core Responsibilities: Policy and Training: To collaborate with the Venue Operations Director to maintain the Centre’s Health & Safety Policy. Ensure all staff complete required H&S training and that records remain up to date. Event Documentation and Compliance: Conduct Spot checks on event documentation to ensure compliance with risk assessments and safety guidelines. Perform physical inspections during event set up, execution and breakdown, addressing non-compliance promptly and ensuring follow-up actions. Expert Support: Serve as the primary H&S resource for Event Managers and Ops Team, providing expertise and guidance. Construction Design and Management: (CDM) Ensure CDM regulations are met and educate clients and Event Managers on their obligations and those of the venue. Risk Assessment and Guidance: Develop Pro forma risk assessments and safety guides for inclusion on the QEII website. Incident Management and Emergency Preparedness: Act as the Incident controller, overseeing emergency procedures and business continuity plans. Lead initiatives related to fire safety and water hygiene including legionella control. Site Inspection: Conduct daily site walkarounds to inspect fire exits; event spaces; plantrooms and sub-contractor compliance. Contractor Audits: Audit contractor activities, including, maintenance, cleaning, and catering operations to ensure adherence to H&S standards. Permit Management: Issue high-risk work permits (e.g. working at height; confined spaces; electrical work and oversee compliance. Incident Reporting and Investigation: Manage the Centre’s online incident reporting system ensuring all incidents, accidents and near misses are investigated, documented, and resolved. First Aid and Ergonomics: Manage first aid provisions, including training for first aiders. Oversee staff Display Screen Equipment (DSE) risk assessments. Regulatory Compliance: Partner with the Operations team to maintain compliance with maintenance and health and safety legislation. Ensure all relevant documentation is current and properly archived. Security Oversight: Conduct regular checks on security systems, process, and service delivery. Legislation and Policy Updates: Stay informed of legislative developments and industry best practices in health and safety. Advise on necessary policy amendments and provide guidance to ensure continued compliance. Key Skills and Attributes: • Strong knowledge of H&S regulations, CDM requirements, and risk management. • Excellent communication and organisational skills. • Ability to lead emergency responses and implement business continuity measures. • Proactive approach to identifying and resolving safety issues. • Competence in managing incident reporting systems and producing clear documentation. ________________________________________The above is not exhaustive and other duties not outlined may form part of the employees’ job description. Person Specification Experience: • Proven experience and expertise in health and safety, particularly within events or hospitality settings. • Ability to create and implement H&S plans, policies, risk assessments, and strategy. • Strong customer service orientation with a commitment to delivering the highest level of service standards. • Exceptional attention to detail combined with excellent organisational skills and the ability to manage multiple tasks simultaneously. • In depth knowledge of fire safety systems and procedures. • Experience in managing security service providers and a solid understanding of physical security protocols. • Outstanding communication skills, both verbal and written, along with proficiency in Microsoft Office and event management software. Technical Skills and Qualifications: • Health and Safety degree (ideal) or suitable qualification(s) • Membership of IOSH or other body.