Report: AEV HR Working Group Sept. 6th 2016


Report: AEV HR Working Group Sept. 6th 2016

21 Sep 2016

The Association of Event Venues (AEV) HR Working Group held its annual meeting at Olympia London, on September 7th 2016, with Rachel Parker, AEV director, standing in as chair.  After thanking Susan Collyer of Olympia London for hosting the event, Parker opened the meeting with a reading of the apologies, a warm welcome to the new members, and asked the group to approve the minutes of the last meeting in November 2015.

With the formalities concluded, Parker then invited the group to review the 2016 AEV Salary Survey, released to participating members in August. This year's survey was carried out by survey specialists, Explori and the group's feedback was very positive, noting that the presentation and detail was greatly improved and easier to understand. Completing the survey on-line proved to be a welcome development, making it quicker and easier to participate.

There followed a detailed discussion about how the survey could be modified and expanded, and whether Explori had delivered a significant improvement on previous surveys that had been conducted in-house. The group confirmed it would be happy to continue using Explori for future surveys, and drew up a list of possible enhancements to the survey including an adaptation of the pension information, finer detail in the holidays section and inclusion of an overview table. AEV agreed to collate these questions and suggestions, and put them to Explori at their next meeting.

The next topic before the group was the suggestion that the HR Working Group could be opened up to Event Supplier and Services Association (ESSA) and Association of Event Organisers (AEO) members. Parker explained to the group that she has had discussions with Trevor Foley, who currently runs a HR working group open to venues, organisers and contractors, and noted that there were several venues that were members of both Foley's and the AEV's HR working groups. Parker suggested that there might be an advantage to merging the groups to bring in views from the organiser and supplier/contractor communities. The group agreed that this could be a positive development and asked the AEV to update the group on any developments.

The next discussion topic was HR systems, with some members currently on the verge of launching a new system, in the process of shortlisting new systems and providers, or actively considering updating their existing system. The discussion touched on the difficulty in finding providers that offered a full range of HR functions in one system, including absence reporting, staff scheduling, time and attendance monitoring and internal approval processes.

The group then briefly touched on potential changes and the future of the group. It was agreed that the groups future be tabled as a full agenda item at the next meeting.

Before the round table news, Parker announced that Adam Chircop, AEV HR Working Group chair for seven years, had relinquished the chair and the selection of a new chair for the group would also be tabled as a full agenda item at the next meeting.

In the busy round table discussion and member news, several members reported on the developments at their respective venues, including newly built venues, expanded facilities and job opportunities. The discussion then moved onto apprenticeships particularly with a view to accessing funding and support. Claire Bond of the NEC reported that the NEC group has had 20 apprentices over 2016, and that there were new tax rules coming into effect next year that could change how apprentices are recruited and paid for. The group also discussed staff appraisals and methods employed to improve the quality and quantity of responses.

Finally the group proposed that the HR impact of Brexit be tabled for the next meeting, with a view to understanding the future possibilities of employing European workers after Britain leaves the EU.

The date for the next meeting was suggested as Wednesday September 6th 2017 at a venue to be confirmed, after which Parker thanked all for attending and closed the meeting.




  • "Great day hosting our first AEV working group event!..WOW did I learn a lot and some great insights into how other venues work and the challenges they are trying to overcome. If you are a venue looking to network with other like minded professionals I would recommend looking at joining the AEV".
    Danielle Worker
    Corporate Events Team Leader, Silverstone Circuits Ltd
  • "“Great essential for a successful venue. The AEV provides a platform to establish consistent best practice in this field"
    Phil Wetz
    Retail & Catering Manager, ExCeL London
  • “The AEV provides collective representation for its member venues, turning individual commitment into a group effort"
    Paul Brough
    Venue Health & Safety Manager, Olympia London
  • "Proud to be part of this Cross Association discussion. I am confident in our ability to improve and progress our working platform through conversation".
    Amir Vered
    Head of eForce and IT, Olympia London (Chair of Cross Association Technology WG)
  • “The AEV is essential to the venue sector’s ability to cooperate and collaborate"
    Jazmin Beale
    Head of Marketing & Communications, Olympia London
  • “The AEV undertakes crucial work on behalf of event venues up and down the country to ensure our voice is heard. They reinforce the important role our sector plays in delivering economic impact, increasing trade, providing jobs and driving the visitor economy.”
    Lucy Merritt
    Head of Marketing and Communications, ExCeL London
  • AEV Membership is a key part of our business strategy; it has and will continue to be a core elements of our plan to support knowledge sharing in the industry and to develop both our team and the venue.
    Kate Vandenburg
    Marketing Director - Business Design Centre
  • Our team at ACC Liverpool feel indebted to the substantial work that the AEV do for our amazing industry. As the pillar association for venues across the country it’s a real privilege for our teams to participate in many of the working groups, learning and contributing to new processes which helps drive our industry forward on a national scale.
    Colm Graham
    Senior Exhibition Account Manager, ACC Liverpool
  • We have benefited hugely from all of the insight, discussion, events and networking, but it has also meant that we have been able to give back to the industry by sharing our unique experiences and professional knowledge and allowing our employees to help lead and shape the Association from the inside.
    Mathew James
    Head of Brand, Telford International Centre
  • “The AEV has been an invaluable asset to us as a company and the wider industry, helping to lobby on the industries behalf, consolidating and distributing information and facilitating vital knowledge sharing.”
    Charlie Hodgson
    Managing Director at The Kia Oval